Key Relationships:
· Internal: District Manager, Restaurant Manager, Store Manager, Supervisors; Logistics Teams
· External: Customers, Regulatory Authorities, Contractors, Suppliers; |
Function: Oversees the daily process of running a kitchen and managing food preparation. Directs kitchen staff and handle all food-related issues, including checking up on food supplies, planning menus, and creating new recipes.
- Health, Safety, Security & Environment (HSSE)
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- Ensures the kitchen is compliant to all applicable policies and food handling and safety standards.
- Cook ensures that there is strict adherence to hygiene protocols.
- Operational and Service Standards:
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- Ensures that diners and customers who order have a positive experience with the food.
- Work closely with upper management to implement great customer experience policies relating to food and hire employees who reflect Wazobia values.
- Oversee smooth operations during service by assigning staff in the kitchen especially for special events under the leadership of the Restaurant Manager.
- Responsible for adhering to budgets, placing orders for products and supplies and helping other kitchen staff complete their job duties during understaffed shifts.
- Performance
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- Responsible for ensuring the performance of the kitchen against all associated KPI’s.
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Key Responsibilities |
Category |
Activity & Objective |
Customers First
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- Planning food menus and ensuring that the menu is fresh and well presented.
- Developing recipes and determining how best to present dishes.
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Operational Excellence & Safety
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- Planning and supervising tasks carried out by the food preparation staff.
- Taking responsibility for the health and safety of the food team.
- Dealing with suppliers and checking that the correct equipment has been delivered at the quoted prices.
- Checking regularly that the equipment and work areas are kept spotless.
- Keeping abreast of culinary trends and incorporating these into the menu.
- Ordering food and supplies, such as kitchen equipment, and keeping an updated inventory.
- Keeping abreast of and complying with the latest health and safety laws and regulations.
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Effective and Motivated Teams |
- Interviewing, hiring, and training cooks and other kitchen staff.
- Dedicating time for coaching and training of the kitchen staff.
- Ensure kitchen staff are fully engaged on store targets and provide feedback to them in a structured and professional way about their performance.
- Manage shifts and ensure staff perform at the required level and are recognized and rewarded as per agreed programs
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Requirements:
Experience:
- A high school diploma or equivalent.
- Applicable culinary training (informal or formal)
- Knowledge of (African) culinary trends
- At least 2 years’ experience working as a head cook.
- A proven ability to create unique and delicious dishes.
Skills and competencies:
Skills |
Behaviours |
· Fluent in local business language
· Proficient in English is desirable
· Stock control and management
· Result oriented
· Setting realistic and clear targets
· Conflict Management
- Multitasking and coping in a high-pressure environment.
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- Customer Oriented
- People & Staff Development
- Respect
- Consistent
- Hardworking
- Trend-Setter
· Results driven:
· Problem solving & making timely and quality decisions
· Resilient
· Planning, organizing, implementing:
· Professional
· Tasks and processes driven
· Collaborating with others
- Communicate with clarity (Internally & externally. Written & oral)
- Effective follower of leader and standards
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