Cashier

·         Internal: Supervisors, Store Manager, Logistics Teams, Supervisors

·         External: Customers

1. • Registers sales on a cash register by scanning items, itemizing and totaling customers’ purchases.
   • Resolves customer issues and answers questions.
   • Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; and operating a cash register.
   • Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers.
   • Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems.
   • Discounts purchases by redeeming coupons.
   • Bags purchases if needed.
   • Enters price changes by referring to price sheets and special sale bulletins.
   • Balancing cash drawer by counting cash at beginning and end of work shift.
   • Handling returns and answering questions about merchandise, store policies, and ongoing promotions.

• Improves customer experience through merchandising, facing, providing a clean in-store environment and any other activity necessary for customers to have a great Wazobian experience.
• Provides a positive customer experience with fair, friendly, and courteous service.
• Provides pricing information by answering questions.

Operational Excellence & Safety

• Ensures issues are effectively escalated to supervisor and follow up to ensure resolution.
• Maintains checkout operations by following policies and procedures and reporting needed changes.
• Maintains a safe and clean working environment by complying with procedures, rules, and regulations.

• Contributes to team effort by accomplishing related results as needed.

• High school diploma or equivalent
• 0-1-year retail experience
• Experienced with adjusting schedule, tasks and priorities when necessary to meet business requirements.
• Familiarity with company policies and legal guidelines of the field
• Ability to learn a variety of job descriptions especially for stackers, restaurant supports
• Ability to work long shifts

Skills and competencies: